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In the African context of social work, communication skills are essential for effective practice, as they form the foundation for building relationships, understanding clients, and implementing interventions. Social workers often engage with diverse communities characterized by multiple languages, cultural traditions, and varying levels of literacy. Therefore, the ability to communicate clearly, respectfully, and empathetically is critical. Verbal communication ______ _______ ___ ___ ___ __________ __________ _________ ____.
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