Chester Barnard added a new dimension to the study of organisations’ Comment.

Chester Barnard devoted considerable attention to the concept of authority. The organisational culture, as pointed out earlier, builds the myth of authority in such a way that subordinates carry out the order coming from superiors above without questioning them. When exercising the authority the superior does not seek to convince the subordinate, but expects acceptance of the orders readily. Barnard, however, maintains that authority lies with the subordinate who is accepting it and not with the superior who is exercising it. But in practice, the authority is usually liberally admixed with suggestion and persuasion. Although it is an important function of authority to permit a decision to be made and carried out even when agreement cannot be reached. Perhaps this arbitrary aspect of authority has been over-emphasised. In any event, if it is attempted to carry authority beyond a certain point, which may be described as the subordinate’s “zone of acceptance” disobedience will follow. The magnitude of the zone of acceptance depends upon the sanctions which authority has available to enforce its commands. The term _____ ________ _____ ___ _______ _______ ______ ______ _____ _____ ___ __________.
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