Question
Characteristics of Services
Answer :
Word Count : 243
Services are intangible products that cannot be seen, touched, or stored like physical goods. This intangibility makes it difficult for customers to evaluate them before purchase, often leading marketers to emphasize tangible cues such as branding, physical environment, or testimonials to reduce perceived risk. Services are also perishable, ______ ________ ___ __________ _________ ___ __________ __________ ________ ____.
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Services are intangible products that cannot be seen, touched, or stored like physical goods. This intangibility makes it difficult for customers to evaluate them before purchase, often leading marketers to emphasize tangible cues such as branding, physical environment, or testimonials to reduce perceived risk. Services are also perishable, ______ ________ ___ __________ _________ ___ __________ __________ ________ ____.
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