Channels of Communications
The channel or medium used to communicate a message affects how the audience will receive the message. Communication channels can refer to the methods we use to communicate as well as the specific tools we use in the communication process. In this chapter we will define communication channels as a medium for communication, or the passage of information. In this chapter we will discuss the principal channels of communication, as well as the tools commonly used in professional communication. We will discuss the pros, cons, and use cases for each tool and channel, because, in a professional context, the decision about which channel to use can be a critical one.
Communication Channels
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