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Effective communication is fundamental for industrial safety personnel because even minor misunderstandings can lead to serious accidents. In a situation involving two safety personnel, the communication breakdown may have been caused by differences in perception, unclear instructions, emotional reactions, and lack of active listening. For example, one safety officer may have instructed the other to halt a machine operation due to a suspected hazard, but the message may have been delivered in a hurried or authoritative tone. The receiving officer, feeling criticized or undermined in front of workers, may have reacted defensively and ignored or questioned the _________ ___ _________ _______ _________ ___ __________ _________ _________ ___ ____.
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