Question
: Project: Vehicle Service Management System
You are required to design and develop a Vehicle Service Management System for an automobile service
centre. This project will be completed in two parts. In Section A, you will design the database schema and
write SQL queries. In Section B, you will develop a C++ console application to manage vehicle service
records.
Section A:
Design a database schema in Third Normal Form (3NF) for the Vehicle Service Management System.
Answer :
Word Count : 1415
A Vehicle Service Management System is a database application designed to store, organize, and manage information related to customers, vehicles, service appointments, service jobs, mechanics, spare parts, and payments in an automobile service centre. The main purpose of the database is to maintain accurate service records, reduce duplication of data, provide quick access to information, and support efficient service-centre operations. For this project, the database should be designed according to the principles of the Third Normal Form (3NF), so that redundancy is minimized and data integrity is maintained. The first step in database design is to identify the major entities involved in the vehicle servicing process. The important entities are Customer, Vehicle, Service Appointment, Service Record, Mechanic, Service Type, Spare Part, Service Part, and Payment. Each entity represents a distinct real-world object or activity and is represented by a separate relational table. The Customer table stores information about vehicle owners. A suitable structure is: `CUSTOMER(Customer_ID, Customer_Name, Phone, Email, Address)` Here, `Customer_ID` is the primary key and uniquely identifies every customer. `Customer_Name`, `Phone`, `Email`, and `Address` contain the customer's personal and contact information. Customer information should be stored only once, even if the customer owns several vehicles. The Vehicle table contains information about vehicles registered with the service centre: `VEHICLE(Vehicle_ID, Customer_ID, Registration_No, Make, Model, Vehicle_Year, Vehicle_Type)` `Vehicle_ID` is the primary key, while `Customer_ID` is a foreign key referencing the CUSTOMER table. `Registration_No` can also be defined as a unique attribute because two vehicles should not normally have the same registration number. The relationship between CUSTOMER and VEHICLE is one-to-many because one customer may own multiple vehicles, while each vehicle belongs to one customer. The Service Appointment table records bookings made by customers for vehicle ______ ___ _____ __________ _________ _____ ________ ______ _______.
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A Vehicle Service Management System is a database application designed to store, organize, and manage information related to customers, vehicles, service appointments, service jobs, mechanics, spare parts, and payments in an automobile service centre. The main purpose of the database is to maintain accurate service records, reduce duplication of data, provide quick access to information, and support efficient service-centre operations. For this project, the database should be designed according to the principles of the Third Normal Form (3NF), so that redundancy is minimized and data integrity is maintained. The first step in database design is to identify the major entities involved in the vehicle servicing process. The important entities are Customer, Vehicle, Service Appointment, Service Record, Mechanic, Service Type, Spare Part, Service Part, and Payment. Each entity represents a distinct real-world object or activity and is represented by a separate relational table. The Customer table stores information about vehicle owners. A suitable structure is: `CUSTOMER(Customer_ID, Customer_Name, Phone, Email, Address)` Here, `Customer_ID` is the primary key and uniquely identifies every customer. `Customer_Name`, `Phone`, `Email`, and `Address` contain the customer's personal and contact information. Customer information should be stored only once, even if the customer owns several vehicles. The Vehicle table contains information about vehicles registered with the service centre: `VEHICLE(Vehicle_ID, Customer_ID, Registration_No, Make, Model, Vehicle_Year, Vehicle_Type)` `Vehicle_ID` is the primary key, while `Customer_ID` is a foreign key referencing the CUSTOMER table. `Registration_No` can also be defined as a unique attribute because two vehicles should not normally have the same registration number. The relationship between CUSTOMER and VEHICLE is one-to-many because one customer may own multiple vehicles, while each vehicle belongs to one customer. The Service Appointment table records bookings made by customers for vehicle ______ ___ _____ __________ _________ _____ ________ ______ _______.
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