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Effective counselling in the context of HIV requires a range of communication skills that foster trust, understanding, and emotional support. One of the most essential skills is active listening, which involves giving full attention to the client, maintaining eye contact, nodding appropriately, and responding in a way that shows genuine interest. Active listening helps counsellors understand not only the words spoken but also the emotions behind them. This is particularly important in HIV counselling, where clients may experience fear, stigma, anxiety, or denial. Empathy is another crucial skill. It refers to the ability to understand and share the feelings of the client without being judgmental. ___ ________ _______ __________ _____ ________ ________ ___ ________.
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