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Reflective listening is a critical skill in communication and counselling, especially in the context of HIV care and support. It involves actively listening to a client and then reflecting back what has been heard, both in content and emotion, to ensure understanding and validate the client’s feelings. In HIV counselling, reflective listening helps build trust, reduces feelings of isolation, and encourages clients to share sensitive _______ __________ ______ ________ ____ _____ __________ __________ _________ _____ __________.
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