Question

 

Describe the machinery provided in the Consumer Protection Act, (1986) for the redressal of complaints of consumers.

19 Jan 2026
Answer :
Word Count : 521
The Consumer Protection Act, 1986 provides a well-structured and accessible machinery for the redressal of consumer complaints in India with the objective of safeguarding consumer rights and ensuring speedy justice. The Act establishes a three-tier quasi-judicial mechanism at the district, state, and national levels to address disputes arising from defects in goods, deficiency in services, unfair trade practices, restrictive trade practices, and overcharging. At the grassroots level, the District Consumer Disputes Redressal Forum, commonly known as the District Forum, is established in each district. It entertains complaints where the value of goods or services and the compensation claimed does not exceed the prescribed monetary limit under the Act. The District Forum consists of a President, who is qualified to be a District Judge, and two other members, one of whom _______ ____ ________ ________ _____ __________ ___.
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