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Knowledge Management (KM) is the systematic process of capturing, organizing, sharing, and effectively using knowledge within an organization. It encompasses strategies and practices that facilitate the creation, storage, retrieval, and dissemination of knowledge to enhance decision-making, innovation, and organizational learning. KM is not limited to technological systems; it integrates people, processes, and technology to ensure that valuable knowledge assets are leveraged to achieve organizational goals. It aims to transform individual knowledge into collective knowledge, thereby improving efficiency, reducing redundancy, and fostering a culture of continuous learning. The need for Knowledge Management arises from the increasing complexity and competitive nature of modern organizations. In today’s knowledge-driven economy, organizations that can effectively manage and utilize knowledge are more likely to maintain a competitive edge. Knowledge is a critical asset that can improve problem-solving, enhance customer service, and facilitate innovation. Without proper KM, organizations risk losing valuable knowledge due to employee turnover, inefficient processes, or inadequate documentation. KM ensures that ______ _______ __________ ________ ___ ________ ________ ______ ___ ____.
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