Write a note on ICT applications in Indian Railways.

The Indian Railways, one of the largest rail networks globally, has leveraged Information and Communication Technology (ICT) extensively to enhance operational efficiency, improve customer experience, and strengthen governance. ICT applications have modernized various facets of the railway system, from ticketing to freight management, safety systems, and human resource management.

1. Passenger Ticketing and Services:
ICT has revolutionized the ticketing process in Indian Railways. The introduction of the Indian Railway Catering and Tourism Corporation (IRCTC) online platform enables passengers to book tickets, check train schedules, and plan journeys ______ ________ _______ ____ ____ ______ _______ _________ _____.
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