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E-governance and e-democracy are important applications of Information Technology in the public sphere, but they differ in their objectives, scope, processes, and relationship with citizens. Both use digital technologies such as the Internet, websites, mobile applications, databases, and communication networks to strengthen democratic and administrative processes. E-governance refers to the use of information and communication technologies by government institutions to improve the delivery of public services, administration, transparency, efficiency, and communication between government and different stakeholders. Its primary focus is on making government operations faster, more accessible, cost-effective, and citizen-friendly. Examples include online tax payment, digital certificates, online passport applications, electronic filing of documents, digital land records, and online welfare services. E-governance mainly emphasizes the effective functioning of government through _______ __________ ______ ___ ________ _____ _______ _____.
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