Question

What are the Consumer Protection Act, 2019? Explain the structure of the Consumer Protection Council.

18 Apr 2025
Answer :
Word Count : 601

The Consumer Protection Act, 2019, is a comprehensive legislation aimed at safeguarding the interests of consumers in India. It is designed to provide a more robust framework for addressing grievances and protecting consumer rights, especially in the context of an increasingly complex and globalized marketplace. The act came into effect to replace the Consumer Protection Act of 1986, which had become outdated due to rapid changes in trade, technology, and consumer behavior. The 2019 Act aims to tackle modern challenges like e-commerce transactions, unfair trade practices, and the growing complexity of consumer rights in various sectors.

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