Service Marketing Triangle
Service marketing triangle involves 3 types of marketing:
1. External marketing
2. Internal marketing
3. Interactive marketing
Three types of marketing in the case of hospitality sector are -
1. External Marketing means "Setting the Promise"
Marketing to end-users that are your clients (patients).
Involves pricing strategy, promotional activities, and all communication with customers.
Performed to capture the attention of the market, and arouse interest in the service.
In External marketing hospitals should consider their clients as a marketer or promoter since better services in ___ ________ _____ _______ _____ _______.
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