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Social case work in industrial settings plays a significant role in addressing the personal, social, and psychological issues of workers and their families. The industrial environment is often characterized by long working hours, pressure of productivity, occupational hazards, job insecurity, and interpersonal conflicts. These conditions can create stress, affect morale, reduce efficiency, and lead to absenteeism or high turnover. Social case work, being a method of social work focused on one-to-one problem solving, provides individualized assistance to employees who face difficulties that hinder their performance or wellbeing. By applying its principles and techniques, social case work helps employees cope with problems, enhances their personal and professional lives, and contributes to the overall health of the organization. In industrial settings, social case work deals with employees’ emotional and social problems which are closely connected with their work life. For instance, a worker who is under pressure due to family disputes may not concentrate fully on his duties, which can result in mistakes or accidents. Similarly, problems like alcoholism, indebtedness, illness, or maladjustment in the workplace can disturb the harmony of industrial relations. The social case worker intervenes by building a professional relationship with the employee, exploring the nature of the problem, and mobilizing resources for solutions. The role is preventive, curative, and rehabilitative, depending on the circumstances of the client. The case worker in an industry helps employees by offering counseling services. Workers may hesitate to disclose personal or emotional issues to their supervisors out of fear of judgment, but they may feel comfortable speaking with a social worker who is trained in confidentiality and empathy. _____ ______ ___ ________ ____ ____.
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