Give an account of the history and evolution of Centralised Reservation System (CRS) and Global Distribution System (GDS). Explain any one of them with the help of an example.

The Centralised Reservation System (CRS) and Global Distribution System (GDS) have played pivotal roles in shaping the landscape of the tourism business, streamlining operations and enhancing efficiency. The evolution of these systems can be traced back to the mid-20th century when the travel industry was experiencing rapid growth.

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