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Knowledge management systems (KMS) are organized approaches, processes, and technologies used by organizations to create, capture, store, share, and apply knowledge effectively. In an information and communication society, knowledge has become a major resource for individuals, institutions, businesses, and governments. KMS help transform information and experience into usable knowledge and facilitate its communication among people. They combine people, organizational processes, information resources, and digital technologies to improve decision-making, innovation, learning, and organizational performance. A knowledge management system generally performs several important functions. First, it supports knowledge creation by encouraging research, experimentation, discussion, and innovation. Second, it captures knowledge from documents, databases, reports, employees, and other sources. Third, it organizes and stores knowledge so that it can be retrieved when required. Fourth, it facilitates knowledge sharing through communication networks, collaborative platforms, meetings, and online communities. Finally, _______ ________ ____ ____ ________ ________ _____.
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