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Hospitals and healthcare managers hold a critical responsibility in ensuring that patient-related Acts are not only acknowledged but fully integrated into routine clinical practice. Their role extends beyond mere compliance with the law; it encompasses creating an environment where patient rights, safety, and dignity are prioritized. Healthcare managers are responsible for interpreting legal mandates such as the Clinical Establishments (Registration and Regulation) Act, the Patient Rights Charter, the Consumer Protection Act as it applies to medical services, and the provisions under the Medical Council of India (now National Medical Commission) regulations. Implementing these requires establishing structured policies, standard operating procedures, and training programs _____ _________ _______ ___ ________ _________ _________.
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