Discuss the process of assessing the customer satisfaction. 

Assessing customer satisfaction is a crucial aspect of running a successful business. It is the process of understanding how happy customers are with a product or service, and it can help businesses to identify areas of improvement and maintain customer loyalty. Here are the steps involved in assessing customer satisfaction:

1. Define the objective: The first step is to determine the objective of the survey. It could be to measure overall satisfaction, identify key areas for improvement, or evaluate the impact of new initiatives. The objective should be clear, measurable, and achievable.

2. Identify the target audience: The next step _______ _________ _____ _______ ____ __________ _______ ______ ___.
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