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Empathy is a crucial quality in counselling as it allows the counsellor to understand the client’s feelings, emotions, and experiences from the client’s perspective. Unlike sympathy, which is more about pity or concern, empathy helps in creating a deeper connection, fostering trust, and enabling effective communication. When a counsellor demonstrates empathy, the client feels valued, understood, and accepted _______ ________ ___ ____ ___ ________ ________ ____ ________ __________ ___ ______.
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