Question

Discuss the interviewing skills essential for effective case work practice. 

20 Jul 2026
Answer :
Word Count : 734
Interviewing is one of the most important skills in casework practice because it enables the caseworker to understand the client's problems, feelings, needs, strengths, and expectations. An effective interview is not merely a conversation but a purposeful and professional interaction that helps establish a helping relationship. Through proper interviewing skills, the caseworker gathers relevant information, assesses the client's situation, identifies resources, and assists the client in finding suitable solutions. The quality of the interview significantly influences the success of the entire casework process. The first essential interviewing skill is establishing rapport. Rapport refers to the development of mutual trust, respect, and understanding between the caseworker and the client. A friendly greeting, warm attitude, genuine concern, and respectful behavior help the client feel ______ ________ ____ _______ __________ __________ ________.
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