Discuss the characteristics of written communication. Distinguish creative writing from technical writing.

Written communication is a process of exchanging information, ideas, and thoughts through the written word. It is a fundamental mode of communication in our society, used in various forms such as letters, reports, memos, emails, and articles, among others. In this context, written communication plays a crucial role in conveying information and facilitating effective communication in both personal and professional settings. The following are some of the key characteristics of written communication.

1. Formality: Written communication is generally more formal than spoken communication. This formality is conveyed through the use of formal language, proper grammar, and appropriate tone. In professional settings, written communication is often used to convey official or business-related information, and as such, requires a level of formality.

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