Describe the strategies you may follow in conflict resolution. Support your answers with examples from nursing situation.
Strategies we follow during conflict resolution are :
1. Make use of the right environment
A neutral atmosphere is important because it can allow the individual you're talking with to feel relaxed and show them you're hoping to find a resolution to the conflict and not heighten it.
2. Address conflicts privately
Addressing conflicts privately can help you and your colleague freely express your feelings about the present issues. This can help create a safe environment to voice frustrations or concerns to help each party reach an agreement. When confronting a colleague about your dispute, consider waiting for a time when you're both alone, or asking them to meet with you in private for a conversation later in the day.
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