Question

Describe the salient features of Consumer Protection Act.1986.

21 Jan 2022
Answer :
Word Count : 414

The following are the features of the Consumer Protection Act,1986: –

The Act provides for establishing three tier consumer dispute redressal machinery at the national, state and district level. These redressal mechanism helps to safeguard the rights of the consumers. These redressal machineries are available in three forms- district forum, state forum and national forum.

District Forum– Each and every district has a District Consumer Disputes Redressal forum. According to section 11 of this act, this forum has the jurisdiction to entertain complaints and disputes only where the value of the value of the goods and services and the value of the compensation _________ ____ ________ _________ _________.
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