Question

Define Knowledge Management (KM). Discuss need of KM and various models of its management. 

11 Mar 2023
Answer :
Word Count : 1057

Knowledge Management (KM) refers to the process of capturing, distributing, and effectively using knowledge within an organization. It involves a systematic approach to managing the organization's intellectual capital, which includes both tacit knowledge (knowledge based on experience, intuition, and insight) and explicit knowledge (documented knowledge such as reports, databases, and manuals). KM aims to leverage this knowledge to enhance decision-making, problem-solving, innovation, and overall organizational performance. In essence, KM is about managing knowledge as a valuable asset, ensuring it is easily accessible to those who need it, and creating an environment where knowledge is continuously created, shared, and applied.

Need for Knowledge Management:

  1. Increased Information Overload: In today’s fast-paced world, organizations are bombarded with vast amounts of information. KM helps in sifting through this information to identify relevant knowledge, making it easier for employees to access and use the right knowledge at the right time.

  2. Fostering Innovation: KM facilitates the sharing of knowledge and ideas across departments and individuals, which can spur innovation. By connecting employees with the right expertise and information, __________ ________ __________ ______ _____.
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