Define 'Knowledge Management (KM)'. Discuss need for KM. Explain role of Librarians in KM.
Knowledge Management (KM) refers to the process of capturing, distributing, and effectively using knowledge within an organization. It involves a systematic approach to managing the creation, sharing, and utilization of knowledge, to enhance the organization's efficiency and overall performance. Knowledge management encompasses a wide range of activities, such as creating, storing, retrieving, and applying knowledge resources. It can be formal, through documented knowledge repositories, or informal, through collaborative efforts among employees.
KM is concerned with both tacit knowledge (knowledge that is personal, experiential, and difficult to formalize) and explicit knowledge (knowledge that is easily documented and communicated). The goal of KM is to ensure that the right knowledge is available to the right people at the right time, thereby improving decision-making, fostering innovation, and ensuring competitive advantage.
### The Need for Knowledge Management
The need for Knowledge Management arises from several factors that have become increasingly important in today's complex, dynamic, and highly competitive business environment:
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