Attributes of emotional intelligence.

ATTRIBUTES:--

Self-awareness

The first step in attaining a high level of emotional intelligence is understanding and knowing oneself. Self-awareness enables people to be honest with themselves and to accept and harness their strengths, weaknesses, desires, and shortcomings in order to make appropriate life and business decisions. People who are self-aware are able to recognize how their emotions and actions affect themselves and other people, as well as the performance of their jobs. In stressful work environments, leaders who are self-aware can more easily deal with the stresses and pressures that come their way, such as difficult clients, tight deadlines, and other demanding situations. Knowing one’s own emotional triggers can be helpful for leaders to defuse potentially hostile situations by taking a step back, realizing how they are feeling, and acting in a controlled and effective manner.

Self-regulation

Another aspect of EQ involves discipline and self-regulation. Individuals with this ___ ____ _______ _____ __________ _________ __________ ________ ___ _____.
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