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Information and Communication Technology (ICT) plays a crucial role in the development, management, and promotion of tourism undertakings. It has transformed the travel and tourism industry by improving efficiency, accessibility of information, customer service, and overall operational management. ICT refers to the use of digital technologies such as computers, the internet, mobile applications, communication networks, and information systems that facilitate the collection, storage, processing, and dissemination of information. In tourism undertakings such as travel agencies, tour operators, hotels, airlines, and transport companies, ICT has become an essential tool for business operations and decision-making. One of the most significant roles of ICT ___ _______ ___ _______ ___ ___ ______ ________.
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