Question

 

What do you understand by systems approach to training? Discuss about the action research in training and TQM.

11 Sep 2025
Answer :
Word Count : 1052
A systems approach to training is a structured method of designing, implementing, and evaluating training programs by considering the organization as a whole and recognizing the interrelationships between its various components. This approach views training not as an isolated activity but as a part of a larger organizational system that includes employees, technology, processes, and overall goals. The systems approach emphasizes that training should align with organizational objectives, address the skills and competencies required for job performance, and contribute to the overall effectiveness and efficiency of the organization. It involves careful analysis of the training needs, planning of instructional strategies, implementation of training interventions, and systematic evaluation of outcomes to ensure continuous improvement. The systems approach typically follows several key stages. The first stage is needs assessment, where the organization identifies performance gaps, determines the skills required, and evaluates the organizational context to understand the specific training requirements. This stage may involve job analysis, competency mapping, employee performance evaluations, and consultation with managers and stakeholders. The second stage is design, which includes developing learning objectives, selecting appropriate training methods, and designing course content. Training design under a systems approach considers not only individual learning but also the impact on teams, departments, and the organization as a whole. Instructional strategies may _________ ______ ____ ___ _____ _________ _________ ________ _______.
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