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Benchmarking refers to a systematic process of measuring and comparing the performance, practices, and processes of an organization with those of leading organizations or with established standards. In the power distribution sector, benchmarking is used to evaluate operational efficiency, service quality, financial performance, and technical performance of distribution utilities. It helps utilities identify performance gaps, adopt ________ ______ _________ __________ __________ __________ ____ ________ ______ __________.
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