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Coaching and mentoring are important developmental tools in Human Resource Management that help employees improve their skills, enhance their performance, and grow professionally. In Micro, Small and Medium Enterprises (MSMEs), where resources and formal training programs may be limited, coaching and mentoring play a crucial role in developing employees and strengthening industrial relations. These methods focus on continuous guidance, knowledge sharing, and personal support provided by experienced individuals to less experienced employees. Coaching refers to a short-term and performance-oriented process in which a supervisor or manager guides an employee to improve specific skills or solve work-related problems. The process of coaching generally begins with identifying the performance gap or the need for improvement. The coach first observes the employee’s work and analyzes the areas where guidance is required. After identifying ______ __________ __________ ___ ________ __________ ___ ________ ______.
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